Hotel IT Support ยท Hardware Terminator ยท Cisco 2611XM Enthusiast
๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Underpaid & Overworked in Wales"If it has a power cable, I can find a way to break it. That's not a weakness โ that's expertise." โ Will, holding a fried Cisco PSU
Will is an experienced IT engineer working in hotel IT support somewhere in Wales. He is underpaid, overworked, and the single most dangerous person to ever walk into a server room. If it has a circuit board, a fan, or a blinky light โ Will will break it. Not out of malice, but out of sheer, unwavering talent. It's a gift, really.
Despite his... let's call it "aggressive hardware testing" โ he keeps the hotel running. Guests get their Wi-Fi, the booking system stays online, and the ancient Cisco gear somehow keeps routing packets through sheer force of Will's frustration alone.
Past habit of breaking anything with a chip in it. If Will touches it, start writing the RMA.
Still running massively deprecated Cisco 2611XM routers. IOS 12.2 or bust. Doesn't trust anything newer.
Knows the legendary "Cisco hairline remover" โ that hot exhaust that slowly recedes your hairline over a 20-year networking career.
Underpaid, overworked, and somehow still holding it together. The guests will never know the chaos happening in the coms room.
Will doesn't do modern. Why buy a new switch when you can grab a 2611XM off eBay for thirty quid and pray the electrolytic capacitors hold out another year? His entire network closet is a museum of enterprise networking โ and it somehow, against all logic, still passes traffic.
Based in Wales, Will lives the classic IT life โ driving between hotel properties in the rain, wrestling with century-old building wiring, and explaining to guests why the "free Wi-Fi" is actually a 2Mbps DSL link running through three NAT layers and a prayer. But he gets it done. Somehow. Always.